Word 2011 Mac keeps crashing, then deleting and reinstalling the Office suite.I went searching for a solution on various forums but only seemed to find other people encountering the same issue. Start Outlook and see whether the problem is resolved.Whether word keeps crashing Mac El Capitan or macOS High Sierra, Maverick. Weve installed all available updates for Outlook and Excel available from Microsoft too.It seems that the issue does re-occur periodically. I have only tested one way that actually worked for me (which I noted below).Update 02/09/15: Please be sure to read through (and leave) comments below. Here are a few that you can try. However, instead of sitting and waiting to see if a common solution would come available (and you know that Microsoft WILL eventually release a patch to correct the issue), I wanted to try to find some other solutions on my own and quickly. Possible Ways to Fix Mac Office 2011 Crashing in YosemiteUnfortunately, what may work for some doesn’t always work for others.
![]() While you can try running the Office Update app, it’s almost easier to head over to the Microsoft Office for Mac download site and download the Office 2011 14.5.1 update. There was a security update released by Microsoft today. And the fixes that I outlined in this article didn’t work. I have also recently posted a How-To video showing some of the potential fixes below (as well as some fixes that didn’t work this time).Update 05/19/15: Recently my Mac Office started crashing again. Names are: com.microsoft.Excel.plist, com.microsoft.Word.plist, com.microsoft.Powerpoint.plist and/or com.microsoft.Outlook.plist. Once you are in the library, you need to delete the plist file for the Mac Office app that is crashing (I deleted Word, Excel & Powerpoint). It is normally hidden but you can unhide by going to the Finder in the Dock, then head over to the “Go” menu and hold down the “Option” key. HOW TO FIX: 1) go over to your User’s Library/Preferences folder. I will report back on other ways to resolve.Update 05/20/15: After running all of my tricks listed in this article, I found one that isn’t listed that seems to have corrected the issue. Ps4 controller mac emulatorThe video is available directly on YouTube as well. Remember, it all depends on your Mac, the environment you have set up, and some other things that remain mysterious. Do note, this video is a bit long (about 8 minutes) because I wanted to show how some of the fixes actually DIDN’T work. Please leave a comment if this worked!Below is a video showing some of the steps you can do to try to fix this issue. This seems to have worked for me. Do a Light Cache CleaningCutting to the chase here, using the latest version of Yosemite Cache Cleaner (a definitely great utility that is worth the money – it’s only $9.99), eliminated the issue. I was convinced there was another solution to prevent Mac Office 2011 crashing in Yosemite. You can definitely try that, but it may just have the same problem once you download the latest Service Pack 3 (14.4.6) from Microsoft. I installed the latest version of Yosemite (10.10.1) and then upgraded my Mac Office 2011 with the latest patch (14.4.6) which came out on 11/10/14 that seems to have caused the issue. I couldn’t test this because I paid for the software.Interestingly, when I launched Word, it had to rebuild the Font Library.So I decided to see if I could replicate the issue and the fix on a different computer. Note, you can use Yosemite Cache Cleaner in trial mode and I believe that you can run the Light Local Cleaning in that mode. You can check to see if you have any duplicate fonts and then delete the duplicates. This may be part of the issue. That does not mean that it will not appear later on those machines.Another thing that I noticed (apart from the Font rebuild after doing the Cache cleaning) was that people were using Font Book to validate fonts. Office 2011 Crashes On El Capitan Free Onyx UtilitiesI guess I’m kind of at the proverbial fork in the road on what to do with MS Outlook 2011, but I have been using Apple Mail as alternative for my Gmail account for the time being (it just lacks the broader calendar and contacts stuff I can get from Outlook!). However, I don’t like to be a bearer of negative news, but I did try ALL of the steps you suggested (including buying Yosemite Cache Cleaner and using the free Onyx utilities clean out the font/system caches, etc.), but I still have a problem with just MS Outlook 2011 crashing at some point.Basically, I’m just flummoxed because I tried uninstalling MS Office 2011 for Mac three times (also using Microsoft’s own total removal instructions) and then re-installing, but I am still running into the same crashes with just the email program (not Word, PowerPoint, Excel). Remember: be sure PRIOR to doing any of these items, that you have a full backup of your Mac.Did any of these fixes work for you? Did you encounter the Mac Office 2011 crashing in Yosemite? Please leave a comment letting me and others know what DID or DID NOT work.HTD says: Hope this fix Mac Office 2011 Crashing in Yosemite worked for you! Let me know!Hi HTD: First let me say a big THANK YOU for all of the suggestions on the guidance on how to try to correct the MS Office for Mac 2011 crashes on Yosemite 10.10.1 (on my ancient warrior, constantly upgraded MacBook Pro3,1 (mid-2007, yes, I’ve done 6 Mac OS X system upgrades!). OnyX (a free utility app) has been updated for Yosemite and has a section to clear out various caches including specific font caches. For those who have encountered the issue, please test using OnyX and see if you can delete the Microsoft Font Cache.You can also delete the System, User and Apple fonts to test if those are causing issues.Lastly, you can use OnyX to purge a lot of other system cache, so you can try to see if some of those will help the Mac Office 2011 Crashing in Yosemite issue. IF ANY THE FIXES HERE WORK, PLEASE LEAVE A COMMENT!However, if you want to test this Font cache cleaning out, here is a free (and quite useful) utility that helps you do a variety of operations. Unfortunately, as I mentioned, I couldn’t duplicate the issue on other machines of mine. I would reinstall Office but I don’t know where I put my user key and I am worried I won’t be able to successfully reinstall the applications without it (if I am wrong about this, please correct me). I have tried your suggestions to run Onyx and Cache Light without success. I am having a similar issue with Office for Mac 2011 and could use some help. :-DBy the way, I’ve still got to thank you for turning us on to Yosemite Cache Cleaner because has also improved general SYSTEM PERFORMANCE, processing speed and RAM capacity/loads — certainly my 4GB RAM-powered MBP mid-2007 also thanks you for the suggestion! Keep up the great work helping us devoted, somewhat sick and cultish Apple MacBook Pro gluttons for pain out there! Geniuses like you keep our war horses humming along! Cheers! :-DThanks for posting. I am running Yosemite 10.10.2 and Office for Mac 2011 14.4.7. This is clearly HUGELY annoying because opening files in the running application with Command-O is clearly a very difficult habit to break and I keep losing my work. It will pinwheel indefinitely and ultimately when I Force Quit, my work is lost on anything else I had open at the time. However if I try to open files from File>Open or command-O while the applications are running, the Open Window pops up and then the whole application freezes. ![]() I also deleted the font cache and no difference. So I have no version of Outlook that works.I downloaded, installed and ran Yosemite Cache cleaner, as well as Onyx, and then rebooted, but there was no difference. I even reinstalled the new beta version again and it crashes, and the older version of Outlook crashes on startup now as well.
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